Data Privacy Policy
Effective date: 12.02.2024
TalkProTech is committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and relevant French data protection laws. This Privacy Policy explains how we collect, use, and protect your personal data when you engage with our services.
The GDPR gives individuals rights over how their personal data is used and sets out rules for organisations and businesses that process personal data.
Our Information Security and Privacy Policy describes how we treat personal data.
Our Cookie policy describes what cookies we use on our website and their purpose.
By using our website or subscribing to our services, you consent to the practices described in this policy. If you have any questions, you may contact us at irina@talkprotechwithirina.com.
Your rights in relation to how we use your personal data
You can exercise your rights by submitting a request to irina@talkprotechwithirina.com.
If you would like to speak to someone in person, please call 0745506400.
You will be asked to provide proof of your identity and any information we may need in relation to your request.
Until we verify your identification, we will not begin searching for your information.
We have the right to reject your request if we believe it is excessive or your claim is baseless.
Right to access your personal data
You are entitled to know what personal data we have about you, to access or obtain a copy of it, to know why we use it, with whom we have shared it, how long we retain it, and whether automated decision-making is used with regard to your personal data.
Right to Rectification
You can ask us to rectify any inaccurate personal data we may have about you. When you submit this request, we will temporarily stop using it and take appropriate steps to correct it. We may ask you for some supporting evidence.
Right to erasure (the right to be forgotten)
You can request that your personal data be deleted in the following circumstances:
I. If we no longer need your personal data to achieve the purposes for which we originally collected it.
II. If there is no other legal basis for our processing of your personal data and you choose to revoke the consent, you previously granted us. Please be aware that rescinding your consent does not render our handling of your personal data illegal.
III. If there are no other legitimate processing grounds and you object to the way we use your data.
IV. If you believe that the TalkProTech has processed your personal data unlawfully.
We could ask you for more details to confirm this if any of the aforementioned circumstances apply. If there are particular legal reasons why we might not always be able to fulfil your request, we will let you know.
Right to object
You have the right to object to TalkProTech processing your personal data in certain circumstances which we will outline in our privacy policies.
Should you contest our data processing that was justified by our legitimate interests, we will temporarily limit our use of your personal data. During this time, we will reevaluate whether our valid reasons take precedence over your concerns.
Furthermore, you possess an unequivocal right to prevent the use of your data for direct marketing purposes. In such instances, we may retain your details on an exclusion list to ensure you are not inadvertently added to future marketing campaigns.
Right to restrict processing
In some situations, you can limit the way we use your personal data, for example:
I. If you have concerns about the accuracy of the data we have on file about you, we will limit its usage until we can verify the accuracy of the information.
II. If you believe that we are processing your personal information illegally and you would rather that we limit its usage than remove it.
III. You need this information to establish, exercise, or defend legal rights, but we no longer require it for the reasons we originally collected it.
IV. You have objected to the processing of your personal data, and we need to decide whether the legitimate interests we have to process this information override your fundamental rights.
If any of these situations apply, we will stop processing your data except for storing it. We reserve the right to refuse a request where this information may be needed for legal claims, or where we have a valid lawful basis.
Right to data portability
The right to data portability empowers you to transfer your personal data between digital platforms, allowing you to repurpose this data across numerous services. For instance, you might exercise this right when switching banks.
Under this provision, you are entitled to obtain a copy of the data you have given us in a format that is structured, widely used, and machine-readable. Additionally, you have the option to request that we transmit this information directly to another organization on your behalf.
It is important to note that this right is not universally applicable and has specific limitations. There are certain circumstances where data portability may not be available or appropriate.
Rights related to automated decision making (including profiling)
Automated decision-making is the process where a decision is made by using automated means only, with no human involvement. These decisions can be based on factual data, on digitally created profiles or on inferred data. You have the right not to be subject to decisions made just by automated means (e.g. artificial intelligence) without any human intervention, if these decisions have a legal impact on you, or significantly affect your circumstances, behaviours, or choices.
Please note that this right does not prohibit processing in the following instances:
1. Where you have explicitly consented to it.
2. The processing is lawful because it is authorised by French/EU law.
3. The processing is necessary for entering into a contract between you and TalkProTech.
Nevertheless, you still have a general right to object in these situations, but you must provide reasons explaining why you believe the processing negatively affects you. Upon receiving your objection, we will carefully evaluate your reasons and determine whether to review the decision-making process in your specific case.
Your right to complain to a national data protection regulator/supervisory authority
If you think we have processed your personal data unfairly or unlawfully, or we have not complied with your rights under the GDPR, you have the right to escalate your complaint to a national data protection regulator.
Complaints about our personal data processing practices can be addressed to the French data protection authority, the Commission Nationale de l’Informatique et des Libertés (CNIL). You can contact the CNIL through their complaint section on their website.
If you reside in another EU member state and prefer to lodge a complaint with your national data protection authority
Contact information for national supervisory authorities in European Economic Area countries (European Union + Iceland, Liechtenstein, and Norway) can be found on the European Data Protection Board website.
Many data protection authorities recommend that you first contact us to outline your concerns, allowing us the opportunity to address the issue before they begin investigating your complaint.
TalkProTech Processing of personal data
To process your personal data, we abide by the following principles under GDPR:
1. Lawfulness, fairness, and transparency in processing personal data:
TalkProTech ensures that your personal data is processed legally, ethically, and openly. This means having a valid legal basis for processing, handling data in ways that you would expect, and being clear and honest about our data practices.
2. Limiting data collection to what is necessary for the specified purposes:
Your personal data will only be collected for specified, explicit, and legitimate purposes, and not further processed in ways incompatible with those purposes. We will only collect and retain the minimum amount of data that is necessary to fulfil these objectives.
3. Accuracy and security of personal data:
We will take reasonable steps to ensure that your personal data is accurate and rectify any inaccuracies.
4. Security and Confidentiality:
Your personal data will be processed in a manner that ensures appropriate security, including protection against unauthorized or unlawful processing and accidental loss, destruction, or damage.
What data we collect
We may collect the following types of personal data:
1. Contact Information: Name and email address (e.g., when subscribing to our newsletter or Starter Pack).
2. Website Usage Data: IP address, browser type, and interaction data (via Google Analytics).
3. Communication Data: Any details shared in inquiries or correspondence. 4. Preferences: Your subscription preferences, such as opting in or out of receiving marketing emails.
How We Use Your Data
Your data will be used for the following purposes:
1. To Provide Services:
Sending newsletters, the Starter Pack, and updates on English courses or resources.
2. To Improve Our Services:
Monitoring website usage through analytics to enhance user experience.
3. To Comply with Legal Obligations:
Adhering to GDPR and relevant French data protection laws.
4. To Communicate:
Responding to your inquiries or feedback.
Legal basis for processing your personal data
We process your data based on:
1. Consent: When you sign up for our newsletters and other services or provide information voluntarily.
2. Legitimate Interests: To understand and improve our services.
3. Legal Obligations: To comply with applicable French/EU laws.
Sharing Your Data
We do not sell your data. However, we may share your information with the following third parties:
1. Mailer Lite: To manage newsletters and email communications.
2. Google Analytics: To collect anonymized website usage data. These providers process data on our behalf in compliance with GDPR.
Payment Security and Fraud Prevention
To ensure the security of transactions and prevent potential fraud, we may employ automated systems to analyze payments. These systems help protect both our customers and TalkProTech from unauthorized or fraudulent activities. If we detect any suspicious activity, we may need to verify the transaction or, in some cases, decline it. If you have any concerns about a declined transaction, please contact us at irina@talkprotechwithirina.com.
Retention of Data
We retain your personal data:
1. For as long as you remain subscribed to our services.
2. Until you request deletion.
3. As required to comply with legal obligations.
Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and analyze traffic. Please refer to our Cookie Policy for more information.
Child Protection Privacy Notice
Learn how we will use the information you provide if you raise a child protection concern using our online form.
Data Transfers
If we transfer your personal data outside the EU, we ensure appropriate safeguards are in place, such as EU-approved standard contractual clauses, to protect your information.
Data Security and Confidentiality
We implement technical and organizational measures to protect your data, including encryption and secure access protocols. At TalkProTech, we prioritize the security and confidentiality of your personal data. We process your information in a manner that ensures appropriate security, including protection against unauthorized or unlawful processing and accidental loss, destruction, or damage.
Our security measures include:
1. Encryption of sensitive data both in transit and at rest.
2. Regular security audits and vulnerability assessments.
3. Strict access controls and authentication procedures for our staff.
4. Continuous monitoring for potential security breaches.
5. Regular staff training on data protection and security best practices.
In the event of a data breach that may affect your personal information, we will notify you and the relevant supervisory authority without undue delay, as required by GDPR.
Contact Us
For any questions about this Privacy Policy or your data, please contact us.
TalkProTech Address:
429 Chemin des Perrelles nord, Anse, 69480, France.
Email Address: